Troubleshooting explains common admin symptoms and where to start looking.
An empty list usually means no records match the current filters, no records exist yet, or your account cannot see them. Clear filters first, then check permissions.
Access denied means your account is authenticated but does not have the required permission, role, or group access. Ask an admin with permission management access to review your assignments.
If a public menu item is missing, check Menu Manager, the target state, and the visibility/access rules for the target.
Check Widgets first: enabled state, assignment, visibility, and ordering. Dashboard only displays what Widgets provides.
Check Addons Manager or the relevant catalog. The addon may be disabled, not installed, not ready, or unavailable to your role.
Check required fields, CSRF/session state, permissions, and any notice shown after submitting.
Check publishing state, route or slug, menu placement, and access visibility.
Ask for help when a change affects permissions, settings, installed addons, or system tools. Those areas are powerful, and powerful things deserve a second look before anyone starts pressing buttons with confidence and no map.
Updated: 2026-05-07 01:46:28